More than an instrument

Playing the piano can transport you to a place of bliss. It has the ability to express what words cannot, and heal those who play and listen. When I work with you and your piano, I want to revive the beautiful harmony that you can achieve with proper attention and care. You tell me what you want your piano to sound and feel like, and we will work together to achieve this.

Is your piano how you want it to be?

You don't want to be frustrated by a sticky key, a buzzy sound, a click or a clunk. Distracted by those notes or octaves which seem louder or harsher than others. You want to be in flow. But instead you're working so hard to adapt your playing to the piano that you struggle to enjoy it.

My approach

As a passionate pianist myself, I am looking to transform your experience with your piano. I believe that refining or finding a piano which resonates with you as a player can completely revolutionise the way you feel and play. Even beginners and children can find a lot more flow and enjoyment in their playing by having responsive and finely tuned pianos.

Where I can help

I can restore your piano, fix the niggles and faults and create a touch, pitch, harmony and perfect responsivity when you play. You want the piano to be an extension of you, and find that unmatched feeling of pure feedback and depth when you play.

About me

I have been playing piano for over 25 years and also have a background in science with a Physics degree from Exeter University. Sound, frequency and vibration aren't just poetic ideas, they're physical phenomena which are also understood through the lens of science.This meeting point between my scientific background and sensitivity to energy, music and flow means I have a unique approach to my work. Many of my ancestors were pianists and I truly sense this intuitive gift I have with the piano, not just as a musician but as a technician. It speaks to my soul, and I hope to collaborate with people who can appreciate this unique connection you can have with an instrument.I have worked with pianos for many years and also have formal training with a diploma in piano tuning and repair from the Piano Tuner Academy.

Lucy Barfoot
BSc in Physics from Exeter University
Diploma in Piano Tuning & Repair

Pricing & location

My locations: I am based in Monmouthshire and West Dorset.
Areas I cover: Dorset, Somerset, Wiltshire, Bath & North East Somerset, Bristol, Monmouthshire, Newport, Caerphilly, Cheltenham, Gloucestershire, Gwent, Cardiff

• Instagram
• Facebook
• Email

Contact me

Mobile: 07411 110635
Email: [email protected]

Preparing for my visit

If you have booked in, please make sure there is clear access to your piano, the piano top is cleared and there is space in the room to safely place the casing I need to remove (ideally flat on the floor or a sofa).
When I tune I need a quiet environment, so if you have builders or a children's party I may not be able to work. Generally, it's best for me to be left alone during the tune (dogs too), this means I can concentrate fully and get the best results for your piano. You'll know when I am finished because I will start playing a song!

Information on tuning

Many factors can affect a piano's tuning including piano age, movement, changes in temperature and humidity and so it is not possible to guarantee the longevity of a tuning. When I work with you and your piano, we are a team so I will discuss any possible risks before carrying out a tune, as sometimes your piano can lose a string during the tune. This is more common in older pianos, those which have not been serviced or tuned in a long time, and where there are signs of rust. Any strings which go during a tune would incur additional costs to replace, hopefully we can avoid this, but it is always a risk taken when you choose to have your piano tuned.

Cancellation

I will send a reminder the day before your appointment. I require 24 hours notice for a cancellation of a tuning. Otherwise a fee of £30 will be charged for a missed or late cancellation*.
*If you have a genuine emergency, I will endeavour to rebook and not charge a cancellation fee at my discretion.

© Copyright Lucy Barfoot 2025

What happens when a piano cannot be tuned?

There are occasions when the condition of a piano prevent tuning. For example, from damage, irreversible faults, or when extensive repairs are needed. If this happens, I will charge my examination fee of £60 and provide a detailed verbal report of the condition and suggest the course of action. If a restoration or repair is chosen (and possible) then the fee of £60 is deductible.

Client Privacy & GDPR

Please let me know if you do not wish to have tuning reminders, as I will message you every 6/9/12 months (as you wish) to re-book a tuning. I take the privacy of my clients very seriously and will never share details of your piano (unless required to share with a piano technician or parts supplier). I understand that I am often going to be entering your home and so I want you to know that I operate with discretion and confidentiality. I will ask for permission if I take any videos or photographs. It does help me to share my work on my social media but only if you are happy with that. At any point you may request your data I have to be deleted.